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Orders

Dirty Clean Food

Check the Track My Order link to see where it is. If no luck, please use our Contact Us form, select &apos;What&apos;s the status of my delivery?&apos; subject, and let us know your order number and name and we will get back to you as soon as possible.Please note: if our drivers are unable to leave your order in a safe place, they will bring your orders back to our HQ and we will contact you for redelivery. Please ensure that if there are instructions such as gate keys, that you add them to the order notes when checking out.

Where is my order?

Order/Subscription Help

Orders - Help

I want to add an item to my order

Order Delivery Day- Help

Address Change- Help

Confirmation Email- Incorrect Delivery Date

Incorrect or Missing Items In My Order

How do I edit my subscription?

How do cancel my subscription?

Adding products to subscription orders after the billing date

The date of delivery in the order confirmation email is incorrect

Subscriptions

Returning delivery boxes

Subscriptions- how-to

WA Stockists

Availability Outside WA

When will a product be back in stock?

Can I shop in store?

How much does delivery cost?

Delivery Zones & Order Cutoffs

What time is delivery?

How long can I leave an order outside?

Delivery

How to place a pickup order

When and where to collect pickup orders

Pickup

Information on How to Shop

I'm having trouble logging in

Using Store Credits

Purchasing  & Redeeming Gift Cards

How to view your order history

Redeeming Loyalty Points

Dirty Clean Foodies Club

Website Help

Fruit & Veg Boxes

Do you have gluten-free options?

Do you have plant based options?

What is the difference between organic and regenerative?

Is your pet food raw?

Is your pet food suitable for cats?

Production Protocols

Are all your products frozen?

How should I thaw frozen meat?

What is the shelf life of your product?

Does your meat contain hormones or antibiotics?

Does your meat contain vaccinations and mRNA vaccines?

Do your farmers use Bovaer?

Ethical treatment of animals

Pasture raised and free range eggs, what's the difference?

Why is my chicken fat yellow?

Our Meat & Eggs

How do I thaw Margaret River wood fired bread?

What is raw honey?

Friends of DCF Products

Products

Why Dirty? I hate that name!

What is regenerative agriculture?

View our Impact Report

Sustainability Mission

About Us

Regenerative farming practices

Farmer Selection Process

Do you pay Farmers a premium?

Use of Chemical Inputs

Farming & Suppliers

Where is my order?Updated 9 months ago